2024 — 2025
Global services group
Services · 10,000 users · 5 continents
International IT organization, Group ITSM processes rollout
- ▸Market study and selection of an ITSM tool → ServiceNow
- ▸Incident, Request, Asset, Problem, Change management
- ▸Operational launch on March 31, 2025
2024 — 2025
Mid-cap construction firm
Construction · 1,000 users
CIO marketing plan and digital governance structuring
- ▸Design of an IT marketing plan
- ▸Team building with the Support teams
- ▸Set up of a Digital Committee to steer the roadmap
2015 — 2024
Ingerop (track record 2015-2024)
Construction engineering · 3,000 staff · 25 countries
Created the Digital Services Department + CISO role
- ▸20% reduction in operating costs over 2 years
- ▸Integration of 16 entities (8 French BUs + 8 international subsidiaries), +66% headcount
- ▸End-user satisfaction 16/20
- ▸Managed a major cyberattack (2018) with ANSSI and DGSI
- ▸Group Cybersecurity Plan based on ISO 27001